Frequently Asked Questions
Questions? We’ve got all the answers you need.
You can use it as often as you’d like, but we don’t recommend exceeding 60 minutes at any given time. There are no conclusive studies on the usage of infrared sauna blankets. We advise you to use it as long as you don’t feel dizzy, dehydrated, or too tired.
Both regular infrared saunas and the LevelUp Sauna Blanket use the exact same technology. The only difference is one is a blanket! They both use far-infrared light to heat your body from the inside out, helping to relieve stress, burn calories, and detoxify the body.
Yes, you will get the same effect even though your head is outside of the blanket. This is because the infrared light heats your entire body from the inside, evenly distributing the effects throughout your entire body. Don’t worry, you’ll reap all the same benefits.
Our blanket is extremely easy to clean due to the waterproof layer that prevents sweat from permeating the entire blanket. You can easily wipe it off with a towel or some clean wipes. Just spray on cleaner and wipe it down just like a yoga mat. It’ll take about 5 minutes.
Yes, our blankets are extremely low-EMF and 100% safe for human use. You have nothing to worry about.
Each LevelUp Sauna Blanket package comes with your blanket, a carry bag, a small box for storage, a brochure, and a handheld controller.
The exterior of LevelUP Sauna Blanket is equipped with a top-notch leather, and it consists of waterproof liners on the inside. As for the heating layers of the Sauna Blanket, fireproof insulators are used.
Connect your handheld controller with your LevelUP Sauna Blanket and then plug it into the wall. All the Sauna Blankets are suitable for US standard plugs. Product only to be used in US with US electrical system/US plugs
You’ll feel the heat in about 2 minutes flat, but it takes about 10-15 minutes to fully heat up. Just make sure to use a heat-proof surface like your bed or the floor.
Everything works right from your handheld controller. Your LevelUP Blanket’s temperature can be increased in increments of 5 degrees celsius. The range is from 25-75 degrees but we recommend staying in the 50-60 degree range until you find what you’re comfortable with.
Your risk-free trial is valid for 30 days. If you don’t love your blanket as much as we think you will, we’ll return your money, no questions asked. Just reach out to us at Support@levelupsauna.com.
Please provide accurate order details including name, payment, address, and order tracking number. Please allow us a few days to respond.
Yes, there is a 12-month warranty on your LevelUp Sauna Blanket. Please be sure to read your brochure to learn the terms and conditions of our warranty. We cannot be held liable for misuse, neglect, or accident.
No, sorry. At the moment our blankets are only available in the USA. we are trying our best to expand internationally. Please check back.
Shipping is FREE within US, Yay!!. We ship within 48 hrs of receiving the order. and you will receive the orders within 5-7 days. We provide tracking number for all orders. ( we do not ship internationally)
Yes, we offer ‘buy now, pay later’ with Shop Pay Installments During check out please use the option of payment by installments and it gives you the flexibility to split your purchases into 4 equal payments with 0% interest, no fees.